Deliveriesare made within 3–5 working days after dispatch — not from the time of order. You will receive a shipping confirmation email 24 hours before dispatch.

Pakistan (domestic): PKR 448 per order.  UK: USD 45 for the first item + USD 25 for each additional item.  US & rest of world (regular): USD 45 for the first item + USD 25 for each additional item.  Worldwide (Formals): USD 110 for the first item + USD 25 for each additional item.

Any customs duties or taxes for orders outside Pakistan must be paid by the customer. Maria Farrukh is not responsible for these charges.

Yes, address changes are accepted up to 2 days before your scheduled dispatch date. Please contact us as soon as possible at +852 9536 0712 or mariafarrukhofficial@gmail.com to request the update. Note that shipping charges will be recalculated based on the new address and any difference must be settled before dispatch.

For any order-related queries, reach us at mariafarrukhofficial@gmail.com or +852 9536 0712. All order queries are given high priority.

Returns must be reported within 72 hours of delivery. After 72 hours, no return or refund will be accepted.

1. 1. Contact us via WhatsApp at +852 9536 0712 with your order number, name, email, phone number, and the reason for return.
2. Attach photo/video proof of the issue.
3. Our team will review your request and, if approved, provide a recommended courier and return address.
4. Ship the item back using our recommended courier to the address shared via WhatsApp.
5. Once received and inspected, we will process your refund, store credit, or exchange.

Approved returns may receive a refund for the item cost only (shipping is non-refundable), a store credit of equal or lesser value, or an exchange. Refunds are processed within 8–12 business days of us receiving the item.

Returns will not be accepted for: orders reported after 72 hours; items not returned in original condition; damage caused by improper care; no proof submitted; orders placed with a special discount; custom-size outfits; or orders already acknowledged via WhatsApp.

Exchanges are not offered at this time.

We strive to display true colours on our website, but actual items may vary slightly due to lighting, dyes, screen settings, and display capabilities.

International customers can pay via bank transfer. Your order is held for 36 hours after you receive a confirmation email or call. If you intend to pay after 36 hours, please confirm with us that your items are still in stock — availability cannot be guaranteed beyond that window.

We will make every effort to fulfill your original order. If a product is unavailable, we will offer you an alternative product, design, or colour within the same price range. We are not liable for delivery delays caused by stock shortages.

If no payment or confirmation is received, the order may be cancelled without further notice.

Yes. Customers within Pakistan may place orders online and confirm payment upon delivery.

We accept Credit/Debit Card, Western Union, PayPal, and Bank Transfer. Our website uses SSL (Secure Socket Layer) encryption to keep your payment data safe.

For payment-related help, email us at mariafarrukhofficial@gmail.com or call +852 9536 0712.

We aim to keep all product descriptions and prices accurate, but errors may occur. If an item is listed incorrectly, we reserve the right to cancel your order and contact you for next steps. We may also refuse or cancel orders due to quantity limits, pricing errors, or security concerns.

By visiting, using, or shopping on mariafarrukh.com, you accept our Terms & Conditions. Placing an order means you are offering to buy products under these terms. We may also send you emails about your orders, account, products, and promotions — you can unsubscribe from promotional emails at any time.

Yes. Maria Farrukh may update these terms from time to time. The latest version will always be available on our website. Continuing to use the site after an update means you accept the revised terms.

All copyright, designs, trademarks, software, and other intellectual property on this website remain the property of Maria Farrukh and are protected by law. Content may be accessed for non-commercial purposes only. You may not copy, modify, publish, transfer, or commercially exploit any part of it.

You must not: violate any laws; infringe on intellectual property rights; post objectionable content; spam; collect data using bots or spyware; introduce harmful software; reverse-engineer the site; or encourage others to do any of the above.

Your personal data is used solely to process and ship your order, and may be used for internal analytics. Maria Farrukh will never sell or share your information with third parties.

Yes. You are responsible for keeping your password and account confidential. Maria Farrukh is not liable for any loss or damage resulting from failure to protect your account credentials.

We take every precaution to keep the website free from viruses or defects; however, we cannot guarantee that use of this site will not cause damage to your device. You are responsible for ensuring your equipment is suitable and protected.

Maria Farrukh will not be liable for failures or delays caused by circumstances beyond our reasonable control, including acts of God or other force majeure events.

We use four types of cookies:

• Site functionality cookies – enable core features like Add to Cart and Wish List.
• Site analytics cookies – help us understand how visitors interact with the site.
• Customer preference cookies – remember your language, location, and shopping preferences.
• Targeting / advertising cookies – deliver relevant ads and measure the effectiveness of our campaigns (e.g. via Facebook Ads & Google Ads).

By using mariafarrukh.com, you consent to our use of cookies. You may delete or disable cookies at any time, but doing so may affect your user experience and limit access to certain features.